At Teachers Collective Private Limited, we strive to ensure your satisfaction with our educational services. This Refund Policy outlines the conditions under which refunds are granted for purchases made on our website.
- Workshop Refunds:
1.1 Refund Eligibility: Refunds for courses are available one week before the start of the program.
1.2 Refund Process: To request a refund for a course, you must contact our support team at theteacherscollective@gmail.com within the eligible refund period. Please include your name, email address, order number, and reason for the refund request in your communication.
1.3 Refund Exceptions: Refunds will not be issued for online self-paced courses once access to content has been provided. For workshops, if the refund request is made after the eligible refund period has expired, refunds will not be issued.
1.4 Non-Transferable: Refunds are issued to the original payment method used for the purchase and are non-transferable. - Refund Amount: The funds will be refunded after the payment gateway fees.
- Processing Time: Once a refund request is approved, please allow 3 – 5 business days for the refund to be processed and reflected in your account.
- Contact Us:
If you have any questions or concerns about our Refund Policy, please contact us at theteacherscollective@gmail.com. Our support team is available to assist you and address any issues you may encounter. - Policy Updates:
We reserve the right to modify or update our Refund Policy at any time without prior notice. Any changes will be posted on our website with the effective date indicated.
Date updated: 31 March, 2024